L'industrie hôtelière romande est réputée pour son charme et son offre culturelle unique, des qualités soulignées par G&B. Par contre, les audits notent qu'un service personnalisé manque encore trop souvent.

In the webinar, speakers Bettina Bülte and Barbara Urfer talked about best practices for tourist destination development in Switzerland and abroad. The webinar was moderated by the Chamber's president and EHL graduate Alexandra Soriano.

How to improve your hotel performance in a market in which Airbnb becomes stronger. When does it make sense for hotels to use Airbnb as a distribution channel?

Swiss Tourism Experts is an independent network of senior consultants and researchers with Swiss roots and global reach. We are specialists in the tourism and hospitality industry, providing excellent consulting services with Swiss quality standards.

5 tactics for tourism destinations to enhance the guest experience, improve online review and create return tourists without spending much on CAPEX.

Am Mittwoch steigt bei der virtuellen ITB der «Marketing & Distribution Day». Moderiert wird dieser durch den Schweizer Gerry Romanescu. Travelnews hat sich mit ihm über dieses Format und die zu erwartenden Highlights unterhalten.

Beim Total Revenue Management geht es um die Optimierung der Einkünfte abseits des Logements. Der gesamte Hotelertrag lässt sich so nochmals um 10 bis 20 Prozent steigern.

Actionable tips for hoteliers how to identify and attract new guest segments. Especially during the pandemic a vital topic.

How to differentiate your hotel in uncertain times during the pandemic? A few tips for hoteliers.

Hotel owners and operators must re-negotiate their lease or management contracts. This article sheds light on 4 steps to undertake that the negotiation succeeds for both parties.