Experiences

Hospitality

Tourism

We collaborate with hotels & tourism destinations to:

  • Increase the efficiency of your hotel operation, so the profitability is optimized and leverage your unique selling points to tap the full revenue potential of your hotel
  • Ensure that the guest experience matches the expectations of your guests and visitors
  • Analyze your visitors and what they are looking for to identify investment areas so your visitors are likely to come back
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We are passionate about crafting guest experiences that make visitors come back

With a combined experience of over 65 years in the tourism and hospitality industries, and experiences throughout EMEA and the Americas we bring our international expertise to local tourism destinations and hotel properties.

We understand each step of the development process and focus on service quality improvement, operational efficiency & revenue increases as well as tourism destination development strategies.

What we do

Tourism destinations

We support tourism destinations to attract repeat-travelers and at the same time create a place where locals like to live and work.
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Hotel operators & restaurateurs

We ensure your hotel attracts a loyal guest segment and the operation is efficient and profitable to cover necessary long term investment cost
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Hotel & restaurant owners

We support hotel investors to ensure the investment is performing to its maximum and the operator manages the property effectively
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What our clients say about us

It was a great pleasure to work with the G&B Consulting team on the mystery audits. It was very professional from start to finish, you realize that you are dealing with experienced people. I especially liked the debriefing directly with the team, it had a very strong impact. Thanks again, very soon again!
Stephane Compagnon,General Director, Eurotel Montreux
A team with a lot of competence and with very good connections in the industry. Thank you for your professionalism and your support by looking at our brand standards from the outside.
Philippe Vaes,Captain (alias General Manager), Moxy Lausanne City
Thanks to Bettina's visit to our hotel, on the one hand we had the pleasure of realizing that what we care most about, a warm and authentic customer welcome, is well experienced by the guests. On the other hand, we received valuable tips to improve our facility and check-in process. Thank you very much!
Laure von Wyss,Management Goût & Région & Hôtel de l'Aigle
We were very pleased to work with Bettina and Gerry from G&B during the mystery audits. Their communication before and after the visit, their responsiveness to our specifics and needs, as well as their efficiency in organizing the audit and preparing a meaningful report are the qualities, we had hoped for from such a service. Thank you very much for your valuable attention!
Marie Terrat,Personal Assistant to the General Manager, Royal Savoy Hotel & SPA
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Unlock the potential of your destination or hotel

Get personalised guidance to attract loyal guests, maximise economic potential, and make your guests and visitors happy. 

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Meet the team

Bettina Bülte
Founder, and Managing Director
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Gerry Romanescu
Founder and Managing Director
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Luca Faesch
Hospitality & Tourism Expert
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Our Partners

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